Privacy Policy

Introduction

Vantage Counseling LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at vantagecounselingid.com or interact with our services.

This policy applies to information collected through this website only. It does not apply to information collected through our client portal (SimplePractice), which is governed by its own separate privacy and security practices in accordance with HIPAA.

Information We Collect

We may collect the following types of information:

• Contact information — name, email address, and phone number if you reach out to us directly via email or phone.
• Usage data — pages visited, time spent on the site, and browser/device information collected automatically through standard web server logs or analytics tools.
• Communications — any information you voluntarily provide when contacting us by email or phone.

We do not collect sensitive personal health information through this website. Clinical records and protected health information (PHI) are handled exclusively through our HIPAA-compliant client portal.

How We Use Your Information

Information collected through this website is used only to:

• Respond to your inquiries or appointment requests
• Improve the content and usability of this website
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

HIPAA Notice

Vantage Counseling LLC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) related to your care is handled in strict accordance with HIPAA regulations. Clinical communication, records, and billing information are managed through our secure, HIPAA-compliant client portal (SimplePractice).

This website does not transmit or store PHI. Please do not send sensitive health information via standard email or through this website.

Third-Party Services

Our client portal is provided by SimplePractice, a HIPAA-compliant practice management platform. When you schedule an appointment or communicate with us through the portal, your information is subject to SimplePractice's privacy practices and Business Associate Agreement with us.

This website may use standard analytics tools to understand general site traffic. These tools may use cookies or similar technologies. No personally identifiable information is linked to analytics data.

Cookies

This website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can instruct your browser to refuse cookies, though some features of the site may not function properly if you do so.

Data Security

We take reasonable precautions to protect the information on this website. However, no method of transmission over the internet is 100% secure. We encourage you to avoid sending sensitive personal or health information via standard email.

Children's Privacy

This website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of this website after any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: